Positive Outcomes
- Mona Cooley
- Jul 3
- 2 min read
Coach Families HOW TO USE our practical tools immediately to transform dificult situations into POSITIVE OUTCOMES.
Learn, Understand, Practice THE TOOLS
Something to THINK ABOUT - HOW DO YOU LISTEN when faced with a difficult situation?
I use to jump in to fix someone's problem and there were many times I reacted to what was said. HARD LESSON - when faced with a family member who is frustrated with you and saying you don't listen. The tone of their voice sets you off to react instead of listening.
Does this sound familiar? THIS WAS NOT WORKING so had to change my approach.
Communication is dwindling fast due to texting on the phone. HARD LESSON - texting does not solve a tenacious comment, instead it causes misunderstanding and situation esclates.
Something to THINK ABOUT - HOW DO INTERPRET A COMMENT EXPRESSED?
TIP FOR YOU TO THINK ABOUT - next time you have someone frustrated with you -
LISTEN TO THEIR WORDS - Reflect back by saying - ( IN A CALM VOICE) DID I UNDERSTAND YOU ARE FRUSTRATED WITH ME WHEN I JUMP INTO FIX INSTEAD OF LISTENING?
Our Families Helping Families Program has space in our next session for Families supporting loved ones with mental illness/addiction.
First Step - book a time for you to ask me questions, understand the process, hear more what you will learn to help you to determine if it is a fit for you?
After learning more, the next step will be connecting with our funder.
SOMETHING TO THINK ABOUT - How do you feel when you are heard, understood?
CONTACT: mona.cooley@coolfamilysolutions.com
# Learn practical tools
#HARD LESSONS less painful
#YOU Determine if fit for you
#IF YES, connect with the funder
#Positve Outcomes

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