"KEYS TO COMMUNICATION" Real Workplace Case"
- Mona Cooley
- Mar 23
- 2 min read
“KEYS TO COMMUNICATION” (REAL CASE)- 20 -Participants- 2-hour session
Twenty participants were divided into teams. The process was working on two tools- LUV & ACE
KEY LEARNINGS
1. Communication – 10/20 ( 50% of the participants)
· If confused by why a person said something, ask them- what makes you say that
· How open and willing people are to share once the platform/opportunity is there
· To be a good listener
· “Where” to focus and “How” to fix it
· LUV, look at yourself, don’t fix
· Be a good listener, understand the individual feelings
· Communication
· Listening means a lot in an organization
· Communication is key to healthy, productive workplace
· Practice LUV
2. Personal Development – 5/20 ( 25% of the participants
· You control you; others are out of what you can control. Work on Improving yourself
· Being present, growth
· The self-analyzing tool (ACE) to be implemented by myself, life
· Be open and honest
· Be honest with myself and others to engage in meaningful discussions
· Self-improvement idea
3. Teamwork – 3/20 ( 15% of the participants)
· Listening, respectful, teamwork
· To work in a team is better than working alone
· How teamwork makes the process easier
4. Health – 1/20 (5% of the participants)
· Some people are concerned about their health
TESTIMONIAL FROM A PARTICIPANT
“Clear communication was an issue for us. The pre-work assignment… really had me focus my attention on how I interact with both my personal and business relationships. Mona Cooley also interviewed three of our team members to develop the “ Keys to Communication” course to meet our needs. The two-hour course had the team interacting and also sharing their vulnerability due to the safe environment created by Mona. The hand-out was informative, and the break-out sessions had the team collaborating. The best part for me was that I could easily use the tools presented, “LUV” and “ACE” to immediately work to improve my interactions with others.”
Shelley M, -Participant of “Keys to Communication” Course
Key Points:
#Real Case
#Personal Development
#Tools easy to use
Contact Mona Cooley - mona.cooley@coolfamilysolutions.com for more information about our 2-Hour Session and Extensive 8-Week session ( The Cool Corp Tools - 8-week program) that is built on the TEAMWORK OF TWO BUSINESSES, Cool Corp Solutions and Flourishing Life

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