Resolving Difficult Situations
- Mona Cooley
- Nov 19, 2025
- 2 min read
Healthy, honest conversations are the key to resolving difficult situations and disagreements collectivley.
How an individual approaches a difficult situation predicts the outcome.
Ask yourself these questions
Do you have good intentions toward a resolution that is good for everyone?
Are you calm and focused on the problem instead of the person?
Is everyone truly listening instead of planning their comeback?
Examining these aspects of communication is beneficial in working towards healthy, honest conversations.
If there is blaming, demanding, and criticizing vocabulary used, this means that each person involved has not taken the time to hear how each person was experiencing the difficulty.
The true grit of successfully getting through tough, stressful, and challenging situations is the foundation for good and caring relationships whether in the family or workplace.
Without outward expressions of love, warmth, empathetic understanding, and compassion within the workplace/family, health and wellness are affected.
There is also a lack of confidence to reach out when in need of support or managing future difficult life situations.
As H. Dan Smith, EdD, MFT, explains Understanding the Family as a System states:
" The family must be ready and willing to look at what we as members of the system must do together to improve relations in the household rather than what any individual must do."
Although not all confrontations are resolved with total positive outcomes for all, empathetic understanding, warmth and connection go a long way toward building respectful relationships.
Relationships are about connecting and empowering each other, not about winning.
" Many years ago, my brother and I had a confrontation which did not go well. After some time, we sat down and had an honest conversation, truly listening to each other. Afterward, we hugged. One week later, my brother was killed in a car accident, which was devastating. To this day, I am GRATEFUL we took the time to work through the situation instead of ignoring it.
Bullet points for more clarity:
#Think about your intentions to resolve an issue
#Be Calm and focused on where the person is at
#Truly listen instead of planning a comeback
"Contact Us to Learn More"
Mona Cooley
For more information about our sessions for families or businesses:
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Cool Family Solutions offers 10- 2 hour sessions for families
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